Customer Service

Shipping And Delivery

We will attempt to meet all requested delivery times, however we cannot guarantee these times. Most basic parts will be shipped within 2-7 days, while our larger units typically take 3-7 weeks for delivery. Contact one of our representatives at (800) 878-7829 for special requests or questions.


Privacy And Security

All items and orders are kept strictly confidential and are not distributed. We will never send or sell your information to a third-party.


Returns & Replacements

A Return Merchandise Authorization (RMA) Code must be assigned by a representative at Discount Fence Supply, Inc. All returns are subject to a minimum of 30% restocking fee. All shipping charges are non-refundable. Customer is responsible for shipping back to manufacturer.


Payment, Pricing & Promotions

All pricing is quoted in U.S. Dollars. Prices subject to change without notice. We reserve the right to refuse any order. Orders under $100 are subject to a minimum order fee. Please check local coupon sites for sales and discounts. If you are buying more than one gate opener please call (800) 878-7829 and talk to a sales representative about getting an additional discount.


Viewing Orders

You can view your order online if you create an account. If you checkout as a guest you will need to contact a customer service representative at (800) 878-7829 to make changes to your order. Any changes in order can result in a change order fee.


Updating Account Information

You can update your account information online if you make an account. If you checkout as a guest you will need to call a customer service representative in order to make changes to your account.

Have a question? Give us a call at (800) 878-7829