Customer Service
Shipping & Delivery
We will attempt to meet all requested delivery times, however we cannot guarantee these times. Most basic parts will be shipped within 2-7 days, while our larger units typically take 3-7 weeks for delivery. Contact one of our representatives at (888) 378-1127 for special requests or questions.
Privacy & Security
All items and orders are kept strictly confidential and are not distributed. We will never send or sell your information to a third-party.
Returns & Replacements
A Return Merchandise Authorization (RMA) Code must be assigned by a representative at Discount Fence Supply, Inc. All returns are subject to a minimum of 30% restocking fee. All shipping charges are non-refundable. Customer is responsible for shipping back to manufacturer.
Payment, Pricing & Promotions
All pricing is quoted in U.S. Dollars. Prices subject to change without notice. We reserve the right to refuse any order. Orders under $100 are subject to a minimum order fee. Please check local coupon sites for sales and discounts. If you are buying more than one gate opener please call (888) 378-1127 and talk to a sales representative about getting an additional discount.
Viewing Orders
You can view your order online if you create an account. If you checkout as a guest you will need to contact a customer service representative at (888) 378-1127 to make changes to your order. Any changes in order can result in a change order fee.
Updating Account Information
You can update your account information online if you make an account. If you checkout as a guest you will need to call a customer service representative in order to make changes to your account.